Privacy Statement

North Harbour Clean Energy is committed to protecting the privacy of individuals and has adopted the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (the Privacy Act) to govern how we manage personal information.
Accordingly, this Privacy Statement outlines how North Harbour Clean Energy Pty Ltd ACN 642 465 898 and its associated entities (collectively “NHCE”, “we” or “us”) will collect, use, disclose and handle personal information, including personal information collected via our www.nhcleanenergy.com website (the Website).

Collection

Personal information is information or an opinion that could identify an individual. The personal information we collect about you may include your name, date and place of birth, contact details, IP address, occupation and personal and work history, and information relating to your dealings with NHCE.

NHCE collects personal information from you in various ways. We may collect personal information directly from you or in the course of our dealings with you, for example, if you provide personal information to us via phone or email, in interviews if you seek employment with us, if you use our Website (including via cookies), if you use our services or provide services to us, or interact with us in some other way.

We may also collect personal information about you from public information sources such as your website or publications or the media, or third parties such as recruitment agencies, previous employers, government departments and third-party service providers that provide criminal, bankruptcy and other checks.

The purposes for which we collect your information may include:

  • verifying your identity;
  • contacting you (including via electronic messaging such as SMS and email, by mail and phone);
  • providing you with services or information; or
  • assessing your employment suitability.

We may also collect sensitive information about you, including health information, membership of professional or trade association and criminal record. We will generally only collect sensitive information with your consent.

If we are not able to collect personal information about you, we may not be able to provide you with products, services and assistance to the extent that they require us to collect, use or disclose your personal information.

Use and Disclosure

NHCE may use or disclose your personal information for the purpose for which it was collected as outlined above. We may also use and disclose your personal information for a related secondary purpose, where you would reasonably expect us to use or disclose your personal information for that secondary purpose.

We may disclose your personal information to third parties, including third party service providers we use in conducting our business, including advisers, insurance brokers, banks, outsourced providers, billing or data storage services, email filtering, virus scanning and other technology services providers.

Other instances when we may use and disclose your personal information include where you have consented to the use or disclosure, or where the use or disclosure is authorised or required by or under an Australian law or court/tribunal order.

Sensitive information will be used by us only for the primary purpose for which it was obtained, for a directly related secondary purpose, with your consent or where required or authorised by law.

Accessing and updating your personal information

You may access the personal information we hold about you and request that it be updated or corrected. If you wish to access, correct or update any of your personal information, please contact us as set out below. We may require identification from you before releasing or updating the information, and we may charge you for providing or refuse access to this information where the Privacy Act would allow us to do so.

Storage and security of your personal information

We may store your files in hard copy or electronically in our IT systems. These include Australian-based cloud servers and servers of third parties outside Australia, for example, some contact details are stored in a system hosed on servers in the United States East region and Germany region. We implement a range of physical and electronic security measures to protect your personal information.

Updates

Our approach to managing personal information may change from time to time. If so, an updated version of this Privacy Statement will be made available on our Website.

Privacy complaints and enquiries

If you have any questions or concerns about our Privacy Policy or the collection, use or disclosure of your personal information, please contact us as set out below.

NHCE Privacy Officer
Phone: + 61 2 9137 4142
Address: Suite 16.02, Level 16, 55 Clarence St, Sydney NSW 2000
Email: [email protected]